Privacy policy

Last Updated: October 2026

At BLANKA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or shop at blankaapparels.com.

By using our website, you acknowledge that your information may be handled as described in this policy, subject to your rights and choices under applicable law.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Products purchased, order details, delivery information, and transaction records.

  • Payment Information: Payment details necessary to process your purchase. Payments may be processed by third-party payment providers. We do not intentionally store complete payment card details on our own systems unless explicitly stated.

  • Technical Information: IP address, browser type, device information, approximate location derived from technical data, and website usage information.

  • Communications: Information you provide when contacting our customer care team or communicating with us about an order.

We collect information that is reasonably necessary to operate our business, process orders, provide customer support, and improve our services.

2. How We Use Your Information

We may use your information to:

  • Process, confirm, fulfil, and deliver orders.

  • Communicate order confirmations, shipping updates, and customer service responses.

  • Handle eligible returns, exchanges, and other order-related requests.

  • Process payments and help prevent fraudulent or unauthorised transactions.

  • Operate, maintain, and improve our website and shopping experience.

  • Analyse website performance and understand customer interactions.

  • Send promotional communications where permitted by law and, where required, with your consent.

  • Meet applicable legal, tax, accounting, and regulatory obligations.

3. How We Share Your Information

BLANKA does not sell or rent your personal information.

We may share information when necessary with trusted service providers that support our business, including:

  • E-commerce and hosting providers: To operate our online store.

  • Payment providers: To process payments and related transactions.

  • Shipping and delivery companies: To fulfil and deliver orders.

  • Analytics and advertising providers: To measure website performance and, where enabled, support advertising and marketing.

  • Customer communication providers: To respond to inquiries and send relevant order notifications.

  • Legal or regulatory authorities: Where disclosure is required by law or reasonably necessary to protect legal rights and prevent fraud.

These providers may process information according to their own privacy terms and applicable contractual or legal requirements.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, and similar technologies to:

  • Keep essential website and shopping-cart functions working.

  • Remember preferences and improve browsing.

  • Understand website traffic and performance.

  • Measure advertising effectiveness and support relevant marketing, where enabled.

You can manage cookies through your browser settings and, where available, our website's cookie preferences. Disabling certain cookies may affect website functionality. Where required by applicable law, non-essential cookies or tracking technologies will be used only with the appropriate consent.

5. International Data Processing

BLANKA serves customers in Pakistan, the United States, and other locations where shipping is available. Depending on the services used to operate our store, your information may be processed or stored in countries other than your own.

Where applicable, we take reasonable steps to ensure that such processing complies with relevant data protection requirements.

6. Data Security and Retention

We use reasonable technical and organisational measures to help protect personal information against unauthorised access, loss, misuse, or disclosure.

No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain business records, meet legal obligations, and enforce our agreements. Retention periods may vary depending on the type of information and applicable requirements.

7. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Object to or request restrictions on certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of promotional emails or other marketing communications where applicable.

You can unsubscribe from promotional emails using the unsubscribe link provided in the message. You may still receive essential communications relating to your orders or customer service.

To submit a privacy request, contact us using the details in Section 11. We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. These parties may have their own privacy policies and terms.

BLANKA does not control the privacy practices of independent third parties. We encourage you to review their privacy information before providing personal data directly to them.

9. Children's Privacy

Our website is not intended to collect personal information directly from children under the age of 13 without the required authorisation. We do not knowingly collect personal information from children under 13 for purposes that are not permitted by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website, services, or applicable legal requirements.

Any revised version will be published on this page with an updated Last Updated date. We encourage you to review this page periodically.

11. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or your personal information, contact:

BLANKA

Please describe your request clearly so our team can direct it appropriately.